Alder & StonePrivacy Policy
Alder & Stone LLC ("Alder & Stone") controls all personal data gathered through alderstone.info. This policy covers what information we record, our purpose, retention limits, third-party access and your legal protections.
Who is responsible
Alder & Stone LLC, 1801 N Monroe St, Spokane, WA 99205, United States. Direct privacy inquiries to [email protected].
Legal framework
We handle personal details under the applicable U.S. state privacy laws, including the CCPA/CPRA and relevant standards in United States. Applicable statutory law takes precedence if terms here conflict.
What we collect
During checkout, we ask only for essential details: name, postal destination, email, phone and cart items. We never record or keep bank card data on this platform. During browsing, our servers track technical details like IP addresses, browser types and viewed pages through standard cookies.
- Customer contact and shipping details including legal name, physical delivery address, email address, and phone number
- Transaction records, order selections, and invoice history
- Technical telemetry including internet protocol address, browser identification, device characteristics, and browsing paths
- Customer support inquiries, correspondence logs, and post-purchase feedback
Why we use it
- To prepare parcels, complete dispatches and process returns.
- To reply to your questions and share delivery notices.
- To safeguard our store and monitor site traffic.
- To send occasional updates if you joined our mailing list. Every note contains an unsubscribe option.
Third parties with access
Logistics carriers receive parcel information. Payment processors take only what is needed to clear transactions. Web hosting and analytics partners handle information under strict vendor agreements. We never sell your personal information.
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to know what personal information is collected, request deletion, and opt out of any data sharing. Alder & Stone LLC does not sell, lease, or rent personal consumer data to third parties for monetary or commercial consideration.
Retention terms
Purchase records remain on file for statutory accounting periods before deletion. Profile data remains until you close your account. Analytics logs are kept for 14 months.
Your rights
Consumers in jurisdictions with comprehensive consumer data privacy statutes possess the right to request access to their personal records, demand correction of factual inaccuracies, request permanent deletion of collected data, and obtain an exportable file of their transaction records by submitting a verified request to our privacy department.
Security
Alder & Stone LLC processes transactions exclusively through Cash on Delivery and Direct Bank Transfer. We do not solicit, collect, process, or store credit card numbers, debit card details, or electronic payment gateway credentials on our servers.
Questions about this policy
Write to [email protected] or call +1 (509) 730-8514 during Mon-Thu 09:15-17:45, Fri 09:15-15:45, Sat 09:15-13:45, break 12:15-13:00. We answer every message within one business day.
- Merchant
- Alder & Stone LLC
- Registered address
- 1801 N Monroe St, Spokane, WA 99205, United States
- [email protected]
- Phone
- +1 (509) 730-8514
- Working hours
- Mon-Thu 09:15-17:45, Fri 09:15-15:45, Sat 09:15-13:45, break 12:15-13:00
- Registration
- EIN: 66-4002239