Alder & Stone Simple goods for calm living

Our 30-day guarantee

Try any item from Alder & Stone. If it does not suit your routine, return it within 30 days for a full refund of the purchase price.

The promise
Return any item within 30 days of delivery, for any reason. We issue refunds to your original payment method within 3 business days of receipt.
1

30-day returns

Valid for any reason, including a simple change of mind.

2

Insured delivery

Damaged or lost in transit? We replace or refund the goods at our expense.

3

Secure payment

Cash on delivery or bank transfer: no card prepayment, no card data taken.

4

Real support

A team member responds at [email protected] within one business day.

How to claim

  1. Send your order number to [email protected].
  2. We reply with a return authorization and shipping address within one business day.
  3. Send the package back. We process your refund once it arrives.

Full terms are on the Returns policy and Delivery terms pages.